Mike Anderson Chevrolet of Chicago
POLICY CONCERNING PROTECTION OF CUSTOMER INFORMATION

A message to our customers: at Mike Anderson Chevrolet we have a long tradition of integrity and service. These are part of our Company’s core values, and are reflected in the way we serve our customers each day. It is our policy at Mike Anderson Chevrolet to take reasonable steps to protect the personal information of our customers. This policy applies to both current and former customers, and is designed to comply with the FTC Safeguards Rule, implementing the provisions of the Gramm-Leach-Bliley Act as they pertain to automobile dealerships. The requirements of the Safeguards Rule, and our policy with respect to each, follow:

Mike Anderson Chevrolet has designated a Compliance Officer at the Mike Anderson Chevroletfacility. The Compliance Officer has received training. In the event the Compliance Officer becomes unable or unwilling to continue serving in that capacity, a new Compliance Officer shall be designated and trained. It is the policy of Mike Anderson Chevrolet to never be without a Compliance Officer.

The Compliance Officer is a management level employee of Mike Anderson Chevrolet who has completed the requisite training and has never been convicted of a felony involving moral turpitude. The Compliance Officer has the education, training and work experience necessary to reasonably be able to execute the duties of that office.

The Compliance Officer has conducted a risk assessment following the natural flow of customer information both inside and outside the dealership premises. The risk assessment identifies how information is obtained from customers, how it is recorded, how it is transmitted, used, stored and, ultimately, destroyed. For each of those stages in the information cycle, the risk assessment has identified:

(i) how unauthorized access to the information might occur;
(ii) steps the dealership has take to prevent such unauthorized access to customer information; and
(iii) has developed steps that have been taken to prevent unauthorized access to customer information.

The Compliance Officer is responsible for ensuring that site-specific safeguards have been designed and implemented. The safeguards shall address, at a minimum, the following items:

(i) Secure document areas and procedures;
(ii) On going selection, training and management of personnel entitled to handle customer information;
(iii) Secure storage facilities for customer information; and
(iv) Secured written agreements or contract addenda from lenders and vendors who process confidential customer information affirming compliance with the Safeguards Rule.

The Compliance Officer ensures that the information safeguards are audited no less than once per quarter, and the results of those audits recorded and stored. In addition, an audit shall be conducted in the event a new computer network is installed, a breach of information security is detected, or other changed circumstance makes such an audit appropriate. The results of all such audits shall be recorded and stored.

It is the policy of Mike Anderson Chevrolet to contract only with outside vendors and lenders (collectively, “Service Providers”) that are capable of ensuring the security of our customers’ personal information. To achieve that end, all Service Providers doing business with Mike Anderson Chevrolet have been required to

(i) describe in writing the procedures they have in place to ensure the security of our customers’ personal information; and
(ii) execute and return contract addenda that obligate them to adequately protect our customers’ personal information.

Each Service Provider with which Mike Anderson Chevrolet does business pursuant to an oral agreement shall, as a condition of continuing its relationship with Mike Anderson Chevrolet, execute a written Safeguards Agreement obligating the Service Provider to adequately protect our customers’ personal information.

Credit Application

At this time, the auto loan you are applying for is offered through one of our partner lenders or financial institutions. Each applicant specifically acknowledges and agrees that:

Mike Anderson Chevrolet will send my application to one or more of its partner lenders or financial institutions; authorization is given to Mike Anderson Chevrolet and one or more of Mike Anderson Chevrolet partner lenders or financial institutions to obtain my credit report;

Married applicants may apply for a separate account;

All statements made in this application are true and correct, and are made for the purpose of obtaining the loan indicated herein;

Verification or re-verification of any information contained in this application may be made at any time by Mike Anderson Chevrolet, its agents, successors and assigns ("the Lender"), either directly or through a credit reporting agency, from any source named in this application, and this application will be retained by the Lender, even if the loan is not approved;

The Lender will rely on the information contained in the application and applicant has a continuing obligation to amend and supplement the information provided in this application if any of the material facts stated herein should change prior to closing;

Information from an e-Auto History Vehicle History report may be used in conjunction with the application.

The Lender makes no representations or warranties, express or implied, to any applicant or borrower regarding the value, condition or identification of the vehicle to be purchased or refinanced. Conversations with Mike Anderson Chevrolet personnel may be monitored to ensure the quality of our customer service.